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Terms/Returns

BestScooterBuys.com Terms of Sale


The following terms and conditions apply to all transactions for NEW items excluding PARTS.
Purchasing from this web site whether by phone, mail or via the internet, or other means constitutes your agreement with and acceptance of the our terms and conditions.


Merchandise Specifications and Descriptions

All unit specifications and descriptions contained in their individual descriptions including but not limited to speed, distance estimations and climbing ability are provided to BestScooterBuys.com directly from the manufacture. BestScooterBuys.com does not guarantee the accuracy of these or any other specifications given on this site. All pictures are used for display purposes only and may vary slightly from the actual merchandise you receive.

In the event that a product is published incorrectly due to typographical, informational, technical or other error, we have the right, at our sole discretion, to either honor the published price or cancel the order.


Rider Age Requirements
You should check with your local law enforcement agency about age
requirements for riding electric or gas scooters before purchasing. Some states may have laws restricting the use of scooters on public streets, generally all states allow them on private property such as campgrounds, parks etc....but many states have age requirements and most states require helmets and protective equipment to be worn by certain age children. Pocket bikes with racing slicks should not be used on wet or slippery roads. Please always scoot safely. Know your laws before you go scooting. We will not take back a scooter if you find your laws do not permit your child to ride it. Check first.

Order Cancellation
Before your order ships you may cancel with no cancellation penalty.

Orders canceled after they have shipped will be subject to a $35.00 fee and our outbound shipping costs.

Back Orders/Pre Orders
A Back Order or Pre-Order status is your agreement to pay for an item now with shipment to your location when it becomes available (restocked). ETA's (estimated time of arrival) for restocking of back orders are "best estimates".

We reserve the right to cancel or void any order for any reason at any time

Returns and Refunds
You may return your unused item, in it's original container, shipping paid, within 5 days of the time you received it.
Item must be returned, shipping paid, to the return location provided to you in your "return acceptance" email.

Merchandise must be in its original carton along with all items originally shipped in that carton to be eligible for refund.  When the merchandise has been received and inspected, a refund, less any applicable fees will be processed within 3 business days after inspection of your return.
BestScooterBuys.com does not make arrangements for or pay for return shipping.
Freight collect or C.O.D. deliveries are not accepted.
After 5 days from delivery RMA's will not be issued. 

Return Refund Deductions
1. Our actual Outbound shipping costs:
Even though some special offers are advertised as providing you with "free shipping" or "fixed shipping", the actual shipping costs are included in the total purchase price. These Actual shipping charges are not refundable and will be withheld from your refund amount.
2. Added Delivery Fees: All added shipping options that you included with your order at checkout.
3. Transaction Processing Fees: 3% of total transaction
4. Missing or Damaged Parts: Will be charged at retail replacement value.
Damage can be verified to you with digital photos sent via email.
5.Used item: If determined your return item is not in the original condition, or has obvious signs of use we will retain up to 60% of the item's price

Before returning your item you must obtain a return authorization number
.

In the mail to window enter your complete name, address and the address where the merchandise was shipped to if different from yours and a brief reason for return.


Warranties
The warranties offered on merchandise sold by BestScooterBuys.com are provided by the Manufacture of that item. Each manufactures supplier has assumed the sole responsibility for the execution and fulfillment of their respective warranty, diagnostic support, tech or mechanical support and providing warranty replacement parts.
All manufactures warranties are Parts Replacement only.

Items not covered
include, but are not limited to, tires and tubes, kick stands and fuses (unless defective out of the box), Failure of parts caused by abuse, neglect, accidents or lack of maintenance are not covered under your warranty.

Neither the manufacture or BestScooterBuys.com will send you a new scooter because of a part failure. 
Neither the manufacture or BestScooterBuys.com will pay you or a third party for replacement parts installation.


Warranty Replacement  Parts Availability
All scooters and kids ride on toy parts are warehoused in the U.S.A. and generally in good supply.
If a part is not available you will be placed on backorder for that part and it will be shipped to you when it becomes available (usually within a few weeks).


Shipping damage is covered in your items warranty and will be handled by your items support team. Damage must be reported within 48 business hours of delivery. Digital pictures of the damage will be required. Usual resolution is to provide you with a new part to replace the damaged one. Follow this link for more on ship damage and how to report it.

BestScooterBuys.com makes no warranty, expressed or implied, as to the merchantability or fitness for any particular purpose of the merchandise that we display or sell. Your warranty provider is the manufacture of your item.

Damage Disclaimer
The buyer assumes full responsibility for damage, injury or death to any person, property or thing while using, allowing usage of, repairing, maintaining, parking, storing or any other act that may occur related to merchandise you receive as a result of ordering from this site.
Use Disclaimer.
BestScooterBuys.com is not responsible for the proper or improper use of merchandise we sell. Please exercise caution and take the necessary safety measures to protect yourself or child while engaging in cycling. BestScooterBuys.com encourages you to wear a helmet and use other appropriate safety gear while riding regardless of the legal requirements in your particular location
Governing Law.
This Agreement and the legal relations between the parties will be governed in all respects, including validity, interpretation, performance and effect, by the laws of the State of Colorado.
The parties expressly and irrevocably consent and submit to the personal jurisdiction and venue in the Courts of Jefferson County, Colorado.
Purchasing from this web site whether by phone or on line, or other means constitutes your agreement with and acceptance of the terms and conditions on this page.

 





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